Articles on users

Use cases, sometimes called user scenarios, are narratives or flow diagrams that describe and illustrate how users will interact with a Web site. A use case can identify specific tasks or more general concepts and usage patterns. Includes samples. Continue reading

Before starting any Web project it is imperative to understand the target audiences. User personas help designers, developers, managers, and clients keep the target audiences in mind. This article takes a quick look at some best practices for creating user personas. Continue reading