Articles on usability

Use cases, sometimes called user scenarios, are narratives or flow diagrams that describe and illustrate how users will interact with a Web site. A use case can identify specific tasks or more general concepts and usage patterns. Includes samples. Continue reading

Information architecture is the foundation open which websites are built. You can think of it as the blue prints for a website. This article discusses the process information architects follow, and how to best get started on creating an IA. Continue reading