Originally published February 2007
Use cases, sometimes called user scenarios, are narratives or flow diagrams that describe how users will interact with a Web site. Some people also refer to them as task analysis or user flows. Regardless of what you call them, the idea is the same. Illustrate to people scenarios or specific tasks which users will perform. So the names of the deliverables are pretty self descriptive. A case (study) of a use or a scenario. Sounds right to me. More »
