Articles on usability

Originally published February 2007

Use cases, sometimes called user scenarios, are narratives or flow diagrams that describe how users will interact with a Web site. Some people also refer to them as task analysis or user flows. Regardless of what you call them, the idea is the same. Illustrate to people scenarios or specific tasks which users will perform. So the names of the deliverables are pretty self descriptive. A case (study) of a use or a scenario. Sounds right to me. More »

Originally published December 2004

Information Architecture (IA)

Information architecture is the foundation open which websites are built. You can think of it as the blue prints for a website. It defines a website’s structure, hierarchy, and navigation. Individuals who specialize in this science are referred to as information architects. Many of the original Web information architects had backgrounds in library sciences. More »