Articles on social CRM

Future of Online Advertising
Twitter, LinkedIn, and Zynga execs discuss the future of online advertising. Gotta love a CEO that can get away with sporting a beat up t-shirt.

AOL, Display Advertising Still Dominant
AOL Chairman and CEO Tim Armstrong says display advertising will still dominant.

Sapient’s Freddie Laker on the future of social media
This is a repurposing of his earlier article, but it’s also nice to see it in video format.

Lithium’s Paul Greenberg on the state of Social CRM
This is an area that many in the industry still aren’t aware of.